Service requests can be made in real time with our Android, iPhone, and Blackberry apps or by texting or calling our dedicated request submission hotline. All requests, regardless of submission and location, are sent in real time to the appropriate city department and staff person.
Duplicate requests are automatically recognized and combined so the residents know the issue has been reported, and city staff doesn’t have to sift through multiple requests for the same issue. Enhanced Twitter features now allow users to submit service requests via their twitter account, increasing your social presence and community engagement.
Residents can directly submit service requests through the easily embedded PublicStuff portal without having to leave your website and brand page.