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REQUEST MANAGEMENT

Reduce operating costs and make your staff more efficient with a powerful CRM.

PROCESS AUTOMATION

Streamline request assignments with automated routing and notifications.

KNOWLEDGE BASE

Provide residents a wiki-based library of answers to their most common questions and reduce staff inquiries.

CENTRALIZED COMMUNICATION

Communicate directly with other staff users and collaborate across departments in one central location.

DATA-DRIVEN DECISIONS

ACTIONABLE INSIGHTS

Leverage data to define priorities and make decisions that improve resident service.

CUSTOM REPORTING

Analyze request trends and departmental performance through fully customizable reports and flexible data visualizations.

DASHBOARDS

View a real-time snapshot of your city’s most important metrics and take immediate action.

VISUAL MAPPING

Identify problem areas with a heat map. Integrate your GIS data to filter, view, and interact with requests by neighborhood and zone.

PARTNERSHIPS

TAKE THE FIRST STEP TOWARDS IMPROVING YOUR CITY

REQUEST A PRIVATE TOUR

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